Support

How can we help?

Browse the help articles below or send a ticket and we will get back to you at support@nobelcv.com.

Help articles

Common questions

Getting started

Go to /builder, click a template thumbnail to apply it, then fill in your sections from top to bottom. Profile and summary come first — experience and skills follow.

No account required to start — sign in when you're ready to save
Each template thumbnail shows a live preview before you commit
Use a blank draft or import an existing CV with the PDF import button

Save and resume

Sign in to tie your draft to your account so it's available on any device. Use the save button in the floating dock at the bottom of the builder to write it.

Drafts saved without an account stay in your browser only
Sign in before saving to make the draft portable across devices
Reload the builder and choose Load draft to continue from a saved version

Import PDF

Use the Import button in the builder dock to upload an existing CV. NobelCV extracts the text and pre-fills your sections — review each field after import and fix anything the extractor missed.

Works best with text-based PDFs — scanned images extract poorly
Formatting and layout do not carry over, only the text content
Edit each section directly after import to correct any gaps

Interface language

Switch the builder UI language using the selector in the top navigation. Your CV content is never auto-translated — only the labels and interface copy change.

Available in English, French, Spanish, German, Italian, Dutch, Portuguese, Polish, and Romanian
Language can be changed at any time without affecting your draft text
Works on both mobile and desktop

Preview and export

Open Preview from the builder dock to see your formatted CV in a read-only view. Export produces a download-ready PDF and is a separate paid step — only when you're finished.

Preview is read-only — return to the builder to make edits
Check spacing, section order, and content in preview before exporting
Export is a one-time purchase when you need the final file — no subscription required

Account and billing

Reach the support team at support@nobelcv.com or use the ticket form below. For billing questions, include your account email so we can look up your record.

Email support@nobelcv.com or submit a ticket using the form on this page
Export is a one-time purchase — there is no recurring subscription
Include your account email in any billing inquiry

Email support

Ticket intake

Pick a topic, leave your contact, and describe the issue. The backend will store the ticket and send a confirmation email.